Paris in September gave me three big wins, and I’ll admit I didn’t realize how remarkable the tip would be until I was in the middle of it. I went, I saw, and I learned. What made it exceptional was sharing it with members of the Retail Design Institute Europe Chapter. These are brilliant retail minds, and each of them brought their own perspective to the shows and stores we visited, and to what influenced them most. That exchange may have been the best part of the week.
This year’s Shop! Marketplace in New Orleans offered more than just trend spotting. It sparked real conversations about the future of retail, the importance of human connection, and the evolving role of design in customer experience.
