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Privacy Policy

Last updated: November 8, 2023

This website is operated by MBH Architects (“MBH”). MBH takes Your right to privacy seriously. The following Privacy Policy relates to Your use of Our Website and any online platforms such as social media, as well as electronic (email or telephone) communications and explains what data We may collect from You and how We may use it. By providing data to us, You expressly agree to this Privacy Policy.

 
Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access Our service or parts of Our service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Firm", "We", "Us" "Our" “MBH Architects” or “MBH” in this Agreement) refers to MBH Architects, Inc., 960 Atlantic Ave, Alameda, CA 94501 and its affiliates.

  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Non-Personal Data or “Non-Personal Information” is electronic data that does not contain any information that can be used to identify a natural person.

  • Personal Data or “Personal Information” is any information that relates to an identified or identifiable individual.

  • Service refers to the Website (see below).

  • Service Provider means any natural or legal person who processes the data on behalf of the Firm. It refers to third-party companies or individuals employed by the Firm to facilitate the Service, to provide the Service on behalf of the Firm, to perform services related to the Service or to assist the Firm in analyzing how the Service is used.

  • Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the Service.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to MBH Architects' website, accessible from www.mbharch.com or www.mbhplanning.com

  • You means the individual accessing or using the Service, or the Firm, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 
What data do We collect?

We receive, collect and store Non-Personal, Personal and Usage Data You enter on Our Website or provide us in any other way. Personal data may include, but is not limited to, contact information, professional information and demographic and location information. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect comments, feedback, service reviews, and recommendations.

You may access the Service through third-party social media services such as: Google, Facebook, Instagram, Twitter, LinkedIn, Pinterest, etc. If You decide to register through or otherwise grant us access to a third-party social media service, We may collect Personal Data that is already associated with Your third-party social media service's account. You may also have the option of sharing additional information with the Firm through Your third-party social media service's account. If You choose to provide such information and Personal Data, You are giving the Firm permission to use, share, and store it in a manner consistent with this Privacy Policy.

 

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect or process data from anyone under the age of thirteen (13) years old. If We discover that We have collected or received data from anyone under 13 without verification of parental consent, such information will be deleted. Please contact Us using the contact information below if you believe We may have collected or processed data from or about anyone under 13.

 
How do We collect data?

Most Personal Data we collect is directly provided by you, such as when you send us an email or use one of Our webforms. We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.

  • Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Firm, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

The table below shows the cookies we use and why:

Cookie Name
Purpose
Universal Analytics (Google) _ga _gali _gat_UA-1036645-1 _gid _utm*
These cookies are used to collect information about how visitors use Our website, including some WordPress sites. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Please review Google’s privacy statement for details of their data collection practices. Read Google's overview of privacy and safeguarding data.
fedops.logger.X
Used for stability/effectiveness measurement
bSession
Used for system effectiveness measurement
TS*
Used for security and anti-fraud reasons
smSession
Used to identify logged in site members
consent-policy
Used for cookie banner parameters
_wix_browser_sess
Used for system monitoring/debugging
_wicCIDX
Used for system monitoring/debugging
SSR-caching
Used to indicate the system from which the site was rendered
svSession
Used in connection with user login
hs
Used for security reasons
XSRF-TOKEN
Used for security reasons
Why do We collect such data?

We collect such Non-personal, Personal and Usage Data for the following purposes:

  1. To comply with any applicable laws and regulations.

  2. To operate effectively

  3. To provide Our users with the best possible experience

  4. To attend to and manage Your requests to Us.

  5. To be able to contact Our Visitors and Users with general or personalized new, notices and promotional messages unless You have opted not to receive such information.

  6. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which We may use to provide and improve Our Service; 

  7. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience.

 
How do We store, use, share and disclose site visitors' data?

We may share Your data including Personal Data among MBH Architects-controlled companies. We may share Your data including Personal Data with service providers who work on Our behalf for the purposes described above. Examples include companies that host Our Website, web servers, analyze data, and provide marketing assistance. These companies will have access to and may use Your data as necessary to perform their functions. They may not use Your data for any other purpose and they do not have any independent right to share this data.

 

Disclosure of Your Personal Data

We also may use or disclose personal data if we believe that we are required to do so for any of the following reasons:

  • Business Transactions - If the Firm is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

  • Law enforcement - Under certain circumstances, the Firm may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

  • Other legal requirements - The Firm may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Firm

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Users of the Service or the public

  • Protect against legal liability

 

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

 

Retention of Your Personal Data

The Firm will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.

The Firm will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Firm's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Firm will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

 
Your Rights – For EU Residents

If you live in the EU, you have the following rights with respect to how we collect and use your data. In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.

The right to access information we hold about you

  • At any point you can contact us to request what information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days.

The right to correct and update the information we hold about you.

  • If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.

The right to have your information erased

  • If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.

The right to object to processing of your data

  • You have the right to request that we stop processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.

The right to ask us to stop contacting you with direct marketing

  • You have the right to request that we stop contacting you with direct marketing. In order to process your request we may need to verify your identity for your security

The right to data portability

  • You have the right to request that we transfer your data to another controller. Once we have received your request, we will comply where it is feasible to do so.

Consent

In those cases where we need your consent to hold your information, we will ask you to check a box on any form requiring consent. By checking these boxes you are stating that you have been informed as to why MBH is collecting the information, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject.

If you have any queries about this policy, you may contact MBH by mailing MBH Architects, ATTN: Communications, 960 Atlantic Avenue, Alameda, CA 94501 or by telephone at 510 865 8663. 

 
Your Rights – For California Residents

The California Consumer Privacy Act of 2018 (“CCPA”) provides California residents (referred to as “Consumers”) with certain rights discussed below. Consumers may contact MBH regarding any of these rights by mailing MBH Architects, ATTN: Communications, 960 Atlantic Avenue, Alameda, CA 94501 or by telephone at 510 865 8663.  MBH will respond within a reasonable time following receipt of a verified Consumer request, in any event, within the time period specified by law.

Consumers exercising their rights will be required to complete a questionnaire and submit a proof of identity and residency in California. Verification of identity will require, at a minimum, two (2) forms of government issued identification (such as a passport and driver’s license) and (1) form of proof of residency (such as a utility bill) showing residency in California at the time the request is made. MBH may request additional information it deems necessary or desirable to verify the identity of a person making a request under the CCPA for specific personal information. All information requested during the verification process shall be used solely for verification of identity and residency.

Consumers have the right to designate an agent to act on their behalf. Consumers wishing to do this and agents acting on behalf of Consumers should contact MBH as provided above.

 
Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 
How do We communicate with site visitors?

We may contact you in response to an inquiry, to poll your opinions through surveys or questionnaires, to send updates about Our Firm, or as otherwise necessary to contact you to enforce Our Privacy Policy, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Privacy Policy Updates

This Privacy Policy is effective September 22, 2023. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on Our Website.

 
Questions and Contact Information

If you have questions about Our Privacy Policy or would like to: access, correct, amend or delete any personal information we have about you, you are invited to send us mail to: MBH Architects, ATTN: Communications, 960 Atlantic Avenue, Alameda, CA 94501

The Site is owned and operated by MBH Architects, Inc., with its head office in Alameda, CA, USA. and additional offices in the USA and India. You can find details regarding Our offices by visiting https://www.mbharch.com/locations.

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