Knowledge Manager

Operations

Alameda

This role focuses on overseeing the knowledge management program which facilitates the use of information to drive innovation, deliver high-quality design and construction projects, and minimize risk to MBH. This person would partner with leadership to foster a learning culture and help teams improve how they work and communicate.

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Duties Include:

  • Facilitate identification and sharing of firm-wide, studio, department, and team best practices, then the operationalization of applicable lessons learned

  • Assist with creation of universal standards

  • Identify and administer process enhancement programs

  • General management and administration of company intranet

  • Improve findability of architectural and operational information and resources

  • Help capture and organize project data

  • Continually evaluate communication and knowledge management tools

  • Administer Global All-Staff Meetings

  • Assist in identifying training needs for existing and new employees

  • Support company training and learning initiates

  • Manage multiple assignments concurrently in fast-paced environment both autonomously and with other stakeholders

  • Support the “One MBH” mindset by improving communication and sharing across our multi-office eco-system

  • Create and facilitate programs and initiatives that support firm goals

  • Assist with identification and communication of employee strengths and skills to facilitate staffing

Minimum Requirements:

  • Bachelor’s Degree preferred – information or library sciences a bonus

  • Minimum of 5 years of relevant experience

  • Experience in knowledge management or related field and/or experience working with an architecture/engineering/construction firm or other professional services organization preferred

  • Excellent customer service skills; strong communicator with the ability to help others understand complex topics

  • Track record of creating and executing big picture strategies

  • Intranet management experience

  • Adept at learning/using new software tools such as project management and communication platforms

  • Able to travel to all US offices

If you take your work seriously, but love to laugh at yourself and with others and never settle for anything less than stellar work, MBH Architects is for you.


MBH is an equal opportunity employer who values diversity in the workplace.