Knowledge Manager
Operations
Alameda
This role focuses on overseeing the knowledge management program which facilitates the use of information to drive innovation, deliver high-quality design and construction projects, and minimize risk to MBH. This person would partner with leadership to foster a learning culture and help teams improve how they work and communicate.

Duties Include:
Facilitate identification and sharing of firm-wide, studio, department, and team best practices, then the operationalization of applicable lessons learned
Assist with creation of universal standards
Identify and administer process enhancement programs
General management and administration of company intranet
Improve findability of architectural and operational information and resources
Help capture and organize project data
Continually evaluate communication and knowledge management tools
Administer Global All-Staff Meetings
Assist in identifying training needs for existing and new employees
Support company training and learning initiates
Manage multiple assignments concurrently in fast-paced environment both autonomously and with other stakeholders
Support the “One MBH” mindset by improving communication and sharing across our multi-office eco-system
Create and facilitate programs and initiatives that support firm goals
Assist with identification and communication of employee strengths and skills to facilitate staffing
Minimum Requirements:
Bachelor’s Degree preferred – information or library sciences a bonus
Minimum of 5 years of relevant experience
Experience in knowledge management or related field and/or experience working with an architecture/engineering/construction firm or other professional services organization preferred
Excellent customer service skills; strong communicator with the ability to help others understand complex topics
Track record of creating and executing big picture strategies
Intranet management experience
Adept at learning/using new software tools such as project management and communication platforms
Able to travel to all US offices
If you take your work seriously, but love to laugh at yourself and with others and never settle for anything less than stellar work, MBH Architects is for you.
MBH is an equal opportunity employer who values diversity in the workplace.
Salary Range: $100,000.00 To $130,000.00 Annually