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IT Desktop Administrator

Information Technology


MBH is looking for a support-focused pro to join the IT team. You will be a major player in growing our team and elevating the organization. MBH IT plays a key role in enabling our employees to innovate and operate at their peak potential. You will improve the front-line user experience by providing on-demand user support for MBH staff and their tools and apps, while also contributing to longer-term projects. This role is full-time based in our Alameda office.


Job Duties:

  • Assists in new system deployments/loading appropriate software as needed.

  • Troubleshoot and resolve Hardware & Software issues.

  • Install and configure various software including Revit, AutoCAD, etc.

  • Manage user accounts in Active Directory, O365, as well as other systems.

  • Keep current with the latest IT technologies and best practices.

  • Document current and future processes and procedures.

Skills & Efficiencies

  • 2 - 3 Years work experience in an IT support role.

  • Strong understanding of computer network technologies (TCP/IP, VPN, WiFi, DNS, DHCP).

  • Strong Window 10 and MS Office troubleshooting skills.

  • Desire to learn new software and technology, and work on multiple tasks at the same time.

  • Good documentation skills, attention to detail.

  • Basic knowledge of Active Directory.

  • Ability to lift 40+ lbs.

  • MS Windows 10

  • MS Office 365

  • PC imaging and deployment technologies (SCCM preferred)

  • Virus control and virus client management

  • MS Print environment support

  • Computer asset control

  • Mobile device support

  • VPN support

  • Remote support

  • Service Desk / Ticketing system

Compensation: $80,000 - $92,000

If you take your work seriously, but love to laugh at yourself and with others and never settle for anything less than stellar work, MBH Architects is for you.

MBH is an equal opportunity employer who values diversity in the workplace.

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